Privacy Policy

1. Introduction

Investigation House ("we", "our", "us") is a professional online investigation firm registered in Cyprus. We are committed to protecting the personal data of individuals who contact us or use our website at investigation.house.

This Privacy Policy explains what personal data we collect, how we use it, and what rights you have in relation to your data. It applies to all individuals who visit our website or submit an inquiry through our contact form.

By using our website or submitting an inquiry, you agree to the terms of this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

Investigation House

Cyprus

Email: info@investigation.house

Website: investigation.house

3. What Personal Data We Collect

We collect only the personal data that you voluntarily provide to us through our website contact form or by email. This includes:

Your name
Your email address
A description of your inquiry or request

We do not collect sensitive personal data (such as health data, political opinions, or financial information) unless you choose to include it in your message. We do not use cookies for tracking or advertising purposes.

4. How We Use Your Personal Data

We use the personal data you provide solely for the following purposes:

To assess and respond to your inquiry
To communicate with you regarding a potential or active engagement
To fulfill contractual obligations if an engagement agreement is signed
To comply with applicable legal obligations

We do not use your personal data for marketing, profiling, automated decision-making, or any purpose other than those stated above.

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

Legitimate interest — to respond to your inquiry and assess whether we can assist you
Contractual necessity — to fulfill obligations under a signed engagement agreement
Legal obligation — where required by applicable law
Consent — where you have explicitly agreed to a specific use of your data

6. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties, except in the following limited circumstances:

Service providers who assist us in operating our business (e.g., secure email or document storage), under strict confidentiality obligations
Law enforcement or regulatory authorities, where required by applicable law
In connection with a corporate transaction, such as a merger or acquisition, where data protection obligations are maintained

We do not transfer your personal data outside the European Economic Area (EEA) unless appropriate safeguards are in place in accordance with GDPR requirements.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

If no engagement follows your inquiry, your data is deleted within 90 days of your initial contact
If an engagement agreement is signed, data is retained for the duration of the engagement and for a period of 5 years thereafter, in accordance with applicable legal and contractual obligations

After the applicable retention period, your data is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

Encrypted communication channels for sensitive correspondence
Access controls limiting data access to authorized personnel only
Secure storage of all client data and inquiry records

While we take all reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we are committed to protecting your data to the highest practical standard.

9. Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:

Right of access — to request a copy of the personal data we hold about you
Right to rectification — to request correction of inaccurate or incomplete data
Right to erasure — to request deletion of your personal data in certain circumstances
Right to restriction — to request that we limit the processing of your data
Right to data portability — to receive your data in a structured, machine-readable format
Right to object — to object to processing based on legitimate interest
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@investigation.house. We will respond within 30 days of receiving your request.

You also have the right to lodge a complaint with the competent data protection authority in Cyprus: the Office of the Commissioner for Personal Data Protection (www.dataprotection.gov.cy).

10. Cookies

Our website does not use cookies for tracking, advertising, or analytics purposes. We may use essential technical cookies required for the basic functioning of the website. These cookies do not collect personal data and do not track your browsing behavior across other websites.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be published on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If we make material changes that significantly affect your rights, we will notify you directly where we have your contact information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Email: info@investigation.house

Website: investigation.house

Location: Cyprus, European Union